Privacy Policy — YesBet Casino

Last updated: May 2026

Protecting your personal data is important to us. In this Privacy Policy we explain what data we collect, the purposes for which we process it and the rights you have as a user. Please read this policy carefully.

1. Data controller

The party responsible for data processing on the website yesbet-casino-au.com is:

YesBet Casino
Email: privacy@yesbet-casino-au.com

If you have any questions about data protection, you can contact us at any time.

2. Data we collect

As part of using our platform, we collect various categories of personal data:

When registering: first and last name, date of birth, email address, residential address, phone number and username.

During verification: copies of ID documents, proof of address and, where applicable, proof of the payment method.

During transactions: deposit and withdrawal amounts, payment methods used and transaction histories.

When using the website: IP address, browser type and version, operating system, device type, pages visited, time spent, referrer URL and time of access.

During communication: contents of emails, chat messages and other correspondence with our customer service.

3. Purpose of data processing

We process your personal data for the following purposes:

• Contract performance: providing our gambling services, account management, processing deposits and withdrawals.
• Identity and age verification: meeting legal requirements to prevent underage gambling and fraud.
• Anti-money laundering: complying with statutory provisions on combating money laundering and terrorism financing.
• Customer service: handling your enquiries and providing support.
• Improving our services: analysing usage behaviour to optimise the website and game selection.
• Security: detecting and preventing fraud, abuse and unauthorised access.
• Marketing: sending information about promotions and offers, provided you have consented.

4. Legal basis

We process your data in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We rely on the following bases:

• Performance of a contract: processing necessary to provide our services and manage your account.
• Legal obligations: processing required to meet legal requirements, for example in age verification and anti-money laundering.
• Legitimate interests: processing to improve our services and to prevent fraud.
• Consent: processing based on your express consent, for example for sending marketing communications.

5. Cookies and tracking

Our website uses cookies and similar technologies. Cookies are small text files that are stored on your device and allow your browser to be recognised.

Necessary cookies are required for the operation of the website and cannot be disabled. They serve, for example, to maintain your session and ensure security.

Analytics cookies help us understand usage behaviour on our website and improve our services. These cookies are only set with your consent.

Marketing cookies are used to show you relevant advertising. We also only use these cookies with your express consent.

You can adjust or decline the use of cookies in your browser settings at any time. Please note that disabling certain cookies may limit the functionality of the website.

6. Disclosure to third parties

We only disclose your personal data to third parties in the following cases:

• Payment providers: we work with authorised payment providers to process deposits and withdrawals.
• Verification services: we use specialised service providers to carry out identity and age verification.
• Authorities: where we are legally obliged to do so, for example as part of investigations or to meet regulatory requirements.
• IT service providers: we engage carefully selected processors for the technical operation and maintenance of our systems.

All third parties are contractually obliged to treat your data confidentially and to process it only for the agreed purposes. Any disclosure to overseas recipients takes place only with appropriate safeguards in accordance with the Australian Privacy Principles.

7. Data security

We use extensive technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. These include SSL encryption, firewalls, access restrictions and regular security reviews. Our security measures are continuously reviewed and adapted to the current state of technology.

8. Your rights

As an individual, you have the following rights under the Australian Privacy Act:

• Access: you have the right to request access to the personal data we hold about you.
• Correction: you can request the correction of inaccurate or incomplete data.
• Deletion: you can request the deletion of your data, provided no statutory retention obligations apply.
• Restriction: you can request that we restrict the processing of your data.
• Withdrawal of consent: you can withdraw any consent you have given at any time with effect for the future.
• Complaint: you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

To exercise your rights, please contact privacy@yesbet-casino-au.com.

9. Retention periods

We store your personal data only for as long as is necessary to fulfil the stated purposes or as required by statutory retention obligations. After the respective periods have expired, your data is deleted or anonymised. Tax and commercial retention obligations may require storage for up to seven years.

10. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy as needed, for example in the event of changes to the legal situation or our data processing operations. The current version is always available on this page. In the event of material changes, we will inform you separately, for example by email.

11. Contact

If you have any questions or concerns about data protection, you can reach us at:

• Email: privacy@yesbet-casino-au.com
• Post: YesBet Casino, Privacy Officer (address see About Us)

We take your privacy concerns seriously and answer your enquiries as quickly as possible.

You will find further legal information in our Terms & Conditions and on our About Us page. Information on player protection is available under Responsible Gambling.